---
title: "JFolder::create: Could not create directory"
date: 2020-05-01
description: "\"JFolder :: create: Could not create directory\" You may encounter this error when installing an extension on a Joomla site"
author: "Jeroen Moolenschot"
---

# JFolder::create: Could not create directory

"JFolder :: create: Could not create directory" is a common error message. You may encounter this error when installing a Joomla extension or when moving, copying or installing a Joomla site.

 In most cases, this error has to do with the /tmp folder. In this tutorial, I'll show you how to fix this error. You may see this problem while uploading an extension. Here is the full text of this error:

 JFolder::create: Could not create directory * Warning: Failed to move file!

 
## Check whether the /tmp folder is present

 Go to your Joomla site using FTP or open it in a file manager from your hosting control panel in cPanel, DirectAdmin or Plesk.

 ![JFolder FTP](https://www.joomill.com/images/kennisbank/JFolder-FTP.png)

 Look for a folder called / tmp and if it doesn't exist, create it. (use write permissions 0755)

 
## Check the write permissions in Joomla

 In your Joomla administrator environment, go to System > System Information and open the "Folder permissions" tab.

 Here, check that the "/tmp" folder is writable by Joomla

 ![JFolder schrijfrechten](https://www.joomill.com/images/kennisbank/JFolder-schrijfrechten.png)

 
## Check that the /tmp folder is correctly filled in General Configuration

 In your Joomla administrator environment, go to System > General Settings and on the "Server" tab.

 Check that the path in the "Path to temporary storage (tmp) folder" field matches the server path to your /tmp folder. If in doubt, consult your hosting

 If you have moved your website to a new hosting party, be sure to check this.

 You can also change this by modifying the configuration.php file.

 To do this, find the line starting with public $tmp_path and edit the line to the correct folder.


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